Sea Eagle 380x Inflatable Kayaks and Canoe Reviews
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Hose for hand pump broke after 3 uses - see attached image
Thank you for the review. We see that our customer service team has reached out to cover this issue under warranty.
Please feel free to reach out to us for any further assistance.
Very happy with my sea eagle
I have used the kayak 2 times and it is losing air. I put the kayak away for the season now. It appears to be only one side that is losing air.
Thank you for the review Joseph. We'd be happy to assist you in any matter regarding repair or warranty. Please feel free to reach out to us anytime.
Bought my 380x a year ago and a great time with it so far. Tested it out on many rivers in colorado. My buddy also bought one of the exact same make and has had basically only problems with it. Leaks all over including one on the seam. So far we have emailed them many times and even called and sent pictures, but their customer service seems to not want to help. I probably won’t recommend it to anyone as there are other good duckies out there for the same money.
Thank you for the review Steven. We offer a 3 year warranty and a 6 year extended warranty on all our products which covers any seam or material defect.
We are sorry for any inconvenience you or your friend may have experienced. Please contact us so we can help with any issues.