Sea Eagle SE 370 Inflatable Kayaks and Canoe Reviews

3 Discount Packages available. starting at $299

David Kerruish Verified Owner 9/26/2020 3.0 out of 5 stars.

The kayak is affordable, and easy to transport, inflate and store. However, I was disappointed by the lack of any response to my inquiry to customer service concerning the tear in the boat which my daughter and I discovered when we first removed it from its packing at the lake where we were going to use it. We were able to fix the tear with a patch kit, but it was difficult to cut the patch to the right size on site without scissors, making the patch of a never-used kayak look pretty rough. One of the inflatable seats never inflated properly, because the air bladder inside the seat was not installed properly.

show full review ▼

Perhaps some of the reason why I never received any customer service was because I made my service request by email during the pandemic, so I am reluctant to recommend against an otherwise affordable and quality product.

Sea Eagle's reply:

Thank you for your review, our customer service team has responded to your email and we apologize again for the late reply.

Please reach out and we will assist you in whatever you need.

Cheryl Stuper Verified Owner 9/19/2020 2.0 out of 5 stars.

I thought this would be great, but unfortunately Sea Eagle shipped my kayak to me without the necessary valves so I could blow it up and use it. I specifically purchased this to use at a campground where we were on the water. I had sent three emails since I couldn’t call them and never got a response back. That two week trip came and went. When I got home I then tried calling them. After the third call someone answered the phone. They did not return my prior Voice mails. So I have yet to try it. Once I do get to use it I will let you all know how it went. Not happy with the customer service

Sea Eagle's reply:

Thank you for your review, it appears that our customer service team has been in contact with you. We want to apologize again for any and all delays in helping you. Please feel free to contact us should you need any additional support.

Ronald Buxton Verified Owner 9/5/2020 4.0 out of 5 stars.

We have used it on several occasions, and it has worked great! Since I didn't want to purchase a pick-up truck to carry a regular kayak, this was a pleasant acquisition. Very good quality product!

John Van Aerde Verified Owner 9/4/2020 5.0 out of 5 stars.

Our 2 year old kayak had a defect in the seams; after two years gentle use, several were springing a leak within weeks. Manufacturing defects happen. But what doesn't always happen is the warranty being honored. These guys replaced the hull immediately, no questions asked, just a photo and Hull ID number. Thank you, and I am now looking at buying a second type of Sea Eagle.

show full review ▼

John